top of page

PRIVACY POLICY

Affective date: 11.10.2025

1. Introduction

​

Welcome to TechNest (“we,” “our,” or “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, [insert yourstoreurl.com] (the “Site”), or make a purchase from us.

This policy complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy laws. Please read it carefully to understand how we process your information.

If you have questions, you may contact us at [insert contact email] or through our Contact Us page on the Site.

2. Data Controller

​

The data controller responsible for your personal data is:

TechNest
Email: [insert contact email]
Website: [insert yourstoreurl.com]

3. Information We Collect

​

We collect personal and non-personal information to process orders, improve our services, and ensure a secure and personalized shopping experience.

A. Personal Data

We may collect and process the following categories of personal data:

  • Identity Information: Full name, billing and shipping address, and contact number.

  • Contact Information: Email address and phone number.

  • Payment Information: Limited payment details (processed securely by our third-party payment processors such as Visa and PayPal).

  • Order Information: Products purchased, order history, and transaction data.

  • Technical Information: IP address, browser type, device identifiers, and operating system.

  • Usage Data: How you interact with our Site, including pages visited and time spent.

B. Non-Personal Data

We may collect anonymized or aggregated data that does not directly identify you, to improve our services and analyze trends.

4. Purpose and Legal Basis for Processing

​

We process your personal data for the following purposes and under the corresponding legal bases:

PurposeLegal Basis

To process and fulfill your ordersPerformance of a contract (Art. 6(1)(b) GDPR)

To provide customer supportLegitimate interest (Art. 6(1)(f))

To send order confirmations, updates, and support messagesPerformance of a contract

To improve our website and customer experienceLegitimate interest

To comply with legal and tax obligationsLegal obligation (Art. 6(1)(c))

To send marketing communications (where consented)Consent (Art. 6(1)(a))

You may withdraw your consent for marketing at any time by contacting us or using the “unsubscribe” option in our emails.

5. Cookies and Tracking Technologies

​

Our Site uses cookies and similar technologies to improve functionality and enhance your experience.

A. What Are Cookies?

Cookies are small text files placed on your device to store preferences and track interactions.

B. Types of Cookies We Use:

  • Essential Cookies: Required for core functionality such as shopping cart and checkout.

  • Performance Cookies: Collect data on how visitors use the site to help us improve usability.

  • Marketing Cookies: Used to deliver personalized advertisements and offers.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect site functionality.

6. Third-Party Service Providers

​

We use trusted third-party providers to operate our business. These may include:

  • Wix: Website hosting and e-commerce platform.

  • Payment Processors: Such as Visa, PayPal, and other credit card providers. These companies process your payments securely and in compliance with PCI-DSS standards.

  • Suppliers and Fulfillment Partners: As TechNest operates via dropshipping, your order details (name, address, contact information, and product details) may be shared with third-party suppliers for order fulfillment.

  • Analytics Providers: Tools like Google Analytics to understand website performance and usage.

Each service provider only receives the minimum personal data necessary to perform their function and must use it solely for that purpose.

7. Data Retention

​

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Order and transaction records: Retained for up to 7 years for accounting and legal compliance.

  • Customer account data: Retained while your account remains active.

  • Marketing data: Retained until you withdraw consent or opt out.

Once no longer required, your personal data will be securely deleted or anonymized.

8. International Data Transfers

​

As we operate in the United States and use global service providers, your personal data may be transferred and processed outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards under GDPR Articles 44–49, such as:

  • Data processing agreements that include EU Standard Contractual Clauses (SCCs); or

  • Transfers to providers in jurisdictions deemed adequate by the European Commission.

9. Data Security

​

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
However, no online system is entirely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials.

10. Your Rights Under the GDPR

​

As a data subject, you have the following rights under the GDPR:

  • Right of Access: To request copies of your personal data.

  • Right to Rectification: To correct inaccurate or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): To request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: To limit the processing of your data in specific situations.

  • Right to Data Portability: To receive your data in a structured, machine-readable format.

  • Right to Object: To object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: To withdraw your consent for any processing based on it.

To exercise your rights, please contact us at [insert contact email].

11. Right to Lodge a Complaint

​

If you believe that your personal data has been processed unlawfully or that your rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence or where the alleged violation occurred.

For EU residents, a list of supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

12. Changes to This Privacy Policy

​

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.

13. Contact Us

​

If you have any questions, concerns, or requests regarding this Privacy Policy or how we process your personal data, please contact us at:

TechNest
Email: [insert contact email]
Website: [insert yourstoreurl.com]
You can also reach us through our Contact Us page on the Site.

bottom of page